Insureds Health Care Providers Agents & Brokers
Welcome to Need Help?
Welcome to Transamerica's free, secure online service for accessing your Medicare Supplement insurance information. As a registered user of, you will have access to personalized information regarding your Medicare Supplement benefits and services. You can use to:
  • View Medicare Supplement claim status.
  • Order a duplicate Certificate or replacement identification (ID) card.
  • View enrollment information.
  • View address of record and paid-to date.
  • Access online forms, publications and messages sent to you.

In order to use this service, you must be a registered user.

Need to Register? If you are not yet registered on, please click here to begin the registration process. Be sure to have your certificate number available (found on your identification card).

Please note: You only have three (3) attempts to successfully log into After the third (3rd) attempt, you will be temporarily locked out for thirty (30) minutes.

Medicare Supplement insurance is underwritten by Transamerica Financial Life Insurance Company (TFLIC), Harrison, NY and Transamerica Life Insurance Company (TLIC), Cedar Rapids, IA. TFLIC is authorized to conduct business in New York. TLIC is authorized to conduct business in all other states.